B1 · AI in the Workplace

Toggle to access teacher tools and question bank

Teacher Resources / B1 · AI in the Workplace

Objectives

Use artificial intelligence, automation, algorithm, data accurately in context
Read and discuss a topic-specific article at B1 level
Practise speaking fluently on technology & ai
Complete written exercises with vocabulary in context

Teaching Notes

Warm-up: allow 8-10 min, let personal answers develop
Article: read together or have students read silently first
Vocabulary match: good for pair work
Speaking: encourage full sentences, not one-word answers
Exit questions: 5-min closer, no prep needed

Timing Guide

Warm-up: 8 min
Article + comprehension: 12 min
Vocabulary + match: 10 min
Exercises: 10 min
Speaking + discussion: 15 min
Exit + recap: 5 min

Teacher Question Bank

Click Next Question to begin

B1 · Lesson 02 · Technology & AI

AI in the Workplace

Technology & AIArtificial intelligenceAutomationAlgorithm

Getting started

Warm-Up Questions

Click the button to get your first question

Read & Understand

Article

How AI is Changing the Way We Work

Artificial intelligence is no longer a concept from science fiction. It is actively transforming workplaces across industries, from finance and healthcare to retail and manufacturing.

One of the most visible changes is automation. Repetitive tasks such as data entry, scheduling, and customer enquiries are increasingly handled by AI systems and chatbots. This allows employees to focus on work that requires creativity, judgement, and emotional intelligence.

Machine learning algorithms analyse large amounts of data to identify patterns and support decision-making. Managers can use these insights to improve efficiency, predict demand, or identify risks before they become serious problems.

However, AI also raises important questions. Will automation lead to job losses? How do we ensure that AI decisions are fair and transparent? These are challenges that organisations, governments, and employees will need to address together in the coming years.

Topic: Technology & AI

Key words

Vocabulary

Artificial intelligence

Computer systems that can perform tasks that normally require human intelligence

Automation

The use of technology to complete tasks without human involvement

Algorithm

A set of rules a computer follows to solve a problem

Data

Information collected and stored for analysis

Efficiency

The ability to do something well without wasting time or resources

Chatbot

An AI programme that simulates conversation with users

Machine learning

A type of AI that improves through experience and data

Disruption

A major change that significantly affects how something works

Match the Words

Click a word on the left, then click its definition on the right.

Artificial intelligence

Automation

Algorithm

Data

Efficiency

Chatbot

Machine learning

Disruption

Information collected and stored for analysis

The ability to do something well without wasting time or resources

A type of AI that improves through experience and data

A major change that significantly affects how something works

A set of rules a computer follows to solve a problem

An AI programme that simulates conversation with users

Computer systems that can perform tasks that normally require human intelligence

The use of technology to complete tasks without human involvement

Say it right

Pronunciation

Algorithm

AL-go-rithm

Automation

au-to-MA-tion

Efficiency

ef-FI-cien-cy

Artificial

ar-ti-FI-cial

Disruption

dis-RUP-tion

Read & Discuss

Short Dialogue

Have you tried the new AI tool the company rolled out last week?

Yes, briefly. It seems to handle customer enquiries much faster than before.

That's the idea. It uses machine learning to understand common questions.

I'm a bit worried though. If it handles all the enquiries, what do we do?

The chatbot deals with routine questions. Complex cases still go to us.

I suppose that makes sense. But don't you think AI will eventually replace more of our work?

Possibly. That's why it's important to keep developing skills that AI can't replicate easily.

Comprehension

What does the new AI tool do?
Why is B worried about the tool?
What does A suggest employees should do?

Practice

Exercises

Gap Fill

Complete each sentence using vocabulary from today's lesson.

1. The company uses to process thousands of orders automatically.

2. A answered my question before I could speak to a human agent.

3. The system uses to improve its answers over time.

4. Good means completing tasks with minimum waste of time.

5. The rise of AI represents a major to traditional industries.

Error Correction

Find and correct the mistake in each sentence.

The algorithm are processing the data right now.

AI can to improve efficiency in many departments.

We collected a lot of datas from the survey.

Speaking practice

Speaking Prompts

Discuss with your partner

Has AI changed any part of your job? How?

Do you think AI is more of an opportunity or a threat for workers? Why?

Which tasks in your industry do you think AI could automate most easily?

What human skills do you think AI will never be able to replace?

Open discussion

Discussion Generator